Get the details about the latest innovations
Welcome to a new and easier way to stay informed. Our seasonal market launches showcase what’s new with Genesys solutions. Each market launch highlights the best of what’s new for our products, strategy and vision. Plus, you get a sneak peek of upcoming innovations, so you know what to look forward to soon.
Heat things up with our Winter Innovations 2020
Don’t let your CX become frozen in time. Dig into the latest in AI, apps, digital experiences and employee empowerment — all delivered from the cloud.
Explore our previous market releases
Summer 2019 Innovations
See how real-time engagement data, speed of innovation and ease of consumption deliver big results
Winter 2018 Innovations
Automation@Work moves beyond workforce optimization to achieve AI-powered business outcomes