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Choose the contact center platform for rapid innovation — ideal for organizations of any industry or size.
We’re constantly innovating. See the latest customer and employee experience releases.
See how Genesys solutions meet and exceed modern security standards.
Add value and functionality fast through our AppFoundry Marketplace.
Extend functionality without directly using an API. No programming required.
Consult the experts and get the tools for seamless cloud-to-cloud migrations.
Smooth your move to the cloud with experience, expertise and a personalized plan.
Take your Genesys experience to the next level. See what’s possible.
Power deeply connected experiences through the seamless, all-in-one contact center solution.
Deliver competitively superior customer experiences and digital transformation at any scale.
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Run your contact center with software that makes great customer experience easy.
Power your contact center with Genesys AI for personalized experiences at scale.
Make your website a conversation starter with live chat and solve issues in real time.
Keep the (two-way) conversation going on your customers’ favorite messaging apps.
Give your customers 24/7 self-serve assistance with intelligent automation.
Build better bots with natural language understanding for smart self-service.
Craft a custom call center with apps and integrations.
Harness the power of your data with predictive routing.
Explore how the unsung stars of customer service are improving customers' lives.
Choose a dedicated partner that works with you before, during and after your deployment.
Join us in celebrating heroes in headsets — the agents who go above and beyond.
A community of continuous learning and innovation for customer experience professionals.
Create experiences rooted in empathy — to build trust and earn loyalty.
See how Genesys call center and customer experience solutions help businesses succeed.
Find the right Genesys partner or join our partner network. We’ll help you reach your goals, together.
Learn about Genesys and discover why we’re trusted by 11,000 companies worldwide.
Personalize your contact center. Design the perfect solution with our interactive tool.
Learn how to serve customers where they are and guide them on more productive journeys.
Explore ways to engage and empower your team — because helping people is a great job.
Maximize your customer experience technology to reach your goals and delight customers.
Win and keep customers with a blended approach to sales, marketing and support.
Save the date for these upcoming Genesys events — virtual and in-person.
Gain insights from customers, employees, industry thought leaders and more.
Watch and listen your way to better customer experience and more connected moments.
Explore the features and functionality of Genesys Cloud in this self-guided tour.
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No Jitter | 06/23/2020
Martech Advisor | 06/23/2020
CMSWire | 06/18/2020
Forbes | 06/17/2020
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Genesys Cloud: The power of a visionary workforce engagement solution
July 23-24, 2020
Unlock the transformative power of AI for contact centers
July 29-30, 2020
ACA International 2020 Virtual Convention & Expo
July 15-16, 2020