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Genesys Leadership

Meet our customer experience visionaries and experts

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Tony Bates is the Chief Executive Officer at Genesys.

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Tony Bates

Chief Executive Officer

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Barry O’Sullivan serves as Executive Vice President and General Manager for Genesys Multicloud Solutions

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Barry O’Sullivan

Executive Vice President and General Manager for Genesys Multicloud Solutions

Olivier

Olivier Jouve is the Executive Vice President and General Manager of Genesys Cloud

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Olivier Jouve

Executive Vice President and General Manager of Genesys Cloud

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Eva Majercsik is the Chief People Officer.

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Eva Majercsik

Chief People Officer

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Joyce Kim is the Chief Marketing Officer (CMO) at Genesys.

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Joyce Kim

Chief Marketing Officer

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Eric Thomas is the Global Diversity, Equity and Inclusion officer.

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Eric Thomas

Global Diversity, Equity and Inclusion Officer

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Marylou Maco is the Executive Vice President of Global Sales and Field Operations.

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Marylou Maco

Executive Vice President of Global Sales and Field Operations

Peter

Peter Graf is the Chief Strategy Officer.

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Peter Graf

Chief Strategy Officer

Lucy

Lucy Norris is the Chief Customer Success Officer.

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Lucy Norris

Chief Customer Success Officer

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Scott Cravotta is the Executive Vice President of Professional Services at Genesys.

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Scott Cravotta

Executive Vice President Professional Services

Jim

Jim René is the Chief Legal Officer at Genesys.

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Jim René

Chief Legal Officer

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